We arrived at 5:40 on Sunday, and had to wait 15 min for a table even though there were 6 open. Understaffed, we assumed, since they eventually sat us at one of those anyways. Our server Noelle was fake friendly ("everyday is a good day!"), and didn't offer a single amenity without us asking and waiting for it (salad and bread refills, drink refills, kids dessert, bill). Food was mediocre and everything tasted fairly processed other than the salad. The fresh grated Parmesan cheese is even processed now, and comes out looking like shaved styrofoam. All in all, not nearly as good as I remembered from my university days. Far better food and service at other suburban chains.