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  • Terrible for larger parties and I would guess for even smaller ones. Went there late Sunday afternoon with a group of parents and kids (about 18 of us). With literally 10 people in there, it still took almost 15 minutes to get a table ready. The place was a ghost town, both from a customer and employee perspective. So not being a restarateur let me point out the numerous mistakes from a patron's perspective: 1. SERVER .ONE server-There's no one else in the place and you still think it's a good idea to have one server for a table of 18? 2. DRINKS. Drinks took forever. Honestly, how long does it take to get sodas for the kids? A LONG time. And refills? Ha! It wasn't until we were almost done with dinner that the server finally brought a pitcher with her to refill soda. Alcoholic beverages took even longer. 3. Didn't see a manager ONCE! This is a common theme but with so few people in the place and the length of time it took to get our food, it didn't dawn on the manager that maybe he/she should have come over to apologize or ask if we need anything while our server disappeared for 10-15 minutes at a time? 4. CHECK OUT: Getting our checks literally took 30 minutes and when we received them all but one were wrong. This is just dumb as we told the server at the start who was on which check and she basically said 'I got this' and said she knew who was sitting where. Then when it came time to get checks she literally had to have the boys sit in their exact spots so she 'didn't get confused'. Well that didn't help because she still screwed it up. 5. AUTO-TIP: 20% auto-tip- Complete crap especially considering the horrid pace of service. If this person was good, she would have gotten at least 20% tip from everyone. Instead it certainly seemed like she knew in advance that she was getting her tip so chose not work hard at all. 6. FOOD: Onion rings were soggy and barely warm (dipping sauce was good though), tomato bisque was decent but would have been really good had it not been lukewarm and every burger order was wrong. Missing cheese on some, missing lettuce, tomato on others and no condiments until about 5 minutes after food was delivered. Average food (at best) but worse with the temperature of it all and the incorrect orders. We spent $130 for 5 people with only a couple of alcoholic drinks and 2 people only got a few apps (the others got a couple of burgers and some tacos). Not at all worth the money, especially with the complete lack of service.
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