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  • I went in a couple nights ago to pick up a couple of toys, treats, and a collar for a kitty that I'm bringing home tomorrow, and I was very pleased with my first experience! I've been going to the location at deer valley for years for my other kitty, as well as for dog gifts, but I figured I'd try a new petsmart! As soon as I walked in, I was greeted by smiley staff members! I went aisle by aisle to check out the kitty merchandise, sad that they didn't have the Christmas kitty stuff that the deer valley location has, but I guess I've just gotta be patient and wait a few more weeks!! (Halloween hasn't even come yet!!) Anyway, I did accidentally run into a trainer's session with a dog, but I was happily surprised that she apologized as I did and I didn't feel like I was getting in the way of their little class session! As my time in the store went on forever, as it always does, (especially when I intend on getting a single item) another employee offered to throw my drink away because I couldn't find a trash can and needed the hand that held the cup to hold treats and goodies instead!! There were a couple of times that employees would check up on me and ask if I had questions or if I was finding everything okay which is always super awesome and helpful! When I went up to the register, the kind lady who got rid of my cup for me seemed excited to see me again! Overall, I was over-the-top satisfied with my experience! I will be returning tonight or tomorrow to pick up some more kitty needs, maybe even a cat tree! After that, I will definitely be coming back on a regular basis!!
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