Okay, so I just went today for the 1st time. I'm kicking myself that I haven't gone before. Don't overthink this one - just sign up for a membership online (it's free) and book your seats and go! It's a great experience. The place is very nice. The seats are comfy and the pillow and blanket make you want to stay and take a nap after the show is over. Wine carousel is really cool.
Two things would make this a 5 star experience:
1.Hot butter on the popcorn. Not sure if they have this (how can you not?) but your server will bring you popcorn and while hot and fresh, ours had no butter. She didn't ask either. If I'm at the theatre I want butter on my popcorn.
2. The architect screwed up and the handrails on the aisle (in the shape of a P) block some of your view when reclining. These need to be removed. I mean they have handicapped seating below. No one needs theses rails and while mine only slightly was in the "field of view" it really annoyed me!