Front desk is beyond unorganized. They all need to get on one system! They auto call you and remind you of appointments you never made, they call you about the same appointments and they TEXT you to remind you about appointments. Their text system says reply with: C to confirm but it also doesn't give any confirmation or any kind of response back or allow you to cancel via text. I also dislike that you will make an appointment Monday and by Tuesday front desk is calling you saying so and so won't be there for that appointment so they need to reschedule you. Or they will call you to confirm your appointment and when you tell them you DON'T have an appointment for a certain date they will apologize for the inconvenience but STILL send you a text saying please confirm your appointment. They are so unorganized!!! I really hate this location. Now I see why their main ortho hygienists or dental hygienist is new every 6 months or less.