I want to give this place a 0 Star if possible. This place has hype and was curious to try but I would not waste time here when there is so many options now in TO.
We ordered a lime tea drink and mixed fruit drink that had overly complicated names. The cashier didn't even know the drinks and there was confusion with the cup sizes since some drinks only come in one size and special cups that were more expensive. (Money grab)
The worst was the wait. We waited at least 45 mins for two drinks when there was only 4-5 people inline up. This place is famous for line ups because they are artificially created with super slow service. Workers were chatting with each other and took their time with drinks. What usually takes mins to make a drink took 30 mins!
This place needs to step up and change or get out of town.