I have read other reviews and gave the benefit of the doubt. This is the worst optometrist I've ever been too. Their customer service is terrible, especially from one particular employee there. They also don't follow up with their customers. You have to be on top of them for any information. The mark ups on their glasses is ridiculous. Even with insurance its like I'm getting raped for my money. Reading the previous review it has nothing to do with being a business in south phoenix, its just the company itself.