I contacted Phoenix Towing a few months ago when I managed to kill the battery and I also didn't have a key (just the clicker) to unlock the door. As a result, I needed a jump and I was locked out. I was in South Phoenix at the time after work and the guy who was on call arrived in about 45 minutes which was reasonable considering he was coming from North Phoenix during rush hour. I believe Mark was his name and he was super friendly and helpful in making sure I was able to get everything running again for a decent price. He also followed up shortly after I left to make sure everything was okay and that I wasn't having any additional issues. I have kept his card and I will definitely be calling them for any other car issues I have in the future.