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  • Do not use Thrifty at LAS airport location. Yes their prices are good but the wait is ridiculous! We waited about 1.5 hrs in line to get to the counter then another wait outside for a car. The overbearing loud and totally obnoxious gal who was directing who got their car and what kind of car, was rude to people and to her own Co-workers. Thrifty has changed how you rent a car by adding many new disclaimers and conditions that you must agree to electronically. We have rental lots of cars from many different places in the USA and world wide. This was the WORST experience ever! I don't plan to ever use Thrifty car rentals again. Sadly lacking in Customer service and total disrespect of customer's time, this place is not where we want to spend our time and money. One can assume without much of a stretch of imagination that Thrifty as a company has taken a downward turn. Find another company that knows customers want to be treated with respect!
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