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| - We came tonight at around 5 with a party of 6 (4 adults and 2 kids). There was maybe 5 cars in the parking lot and it was seemingly dead inside. We were told we could be seated immediately at 2 separate booths or could wait 20-30 minutes for a table or booth that could seat us all. Apparently someone had reserved a large table, there was already a large party, they refused to open up a "meeting" room, and they had seated others at every other table to they couldn't push any together. This is totally unbelievable to me....the place was practically dead. We had a hungry 2 year old with us and my grandma in her 70s that recently had spinal surgery. Needless to say, we couldn't wait in hopes someone else left soon. The worst part? The rude, uncaring, and unapologetic hostess.
The waitress was not particularly nice, nor was she particularly rude. We were there for 1 hour and 45 minutes total, all due to slow service. We were ready every time for drinks and food orders, so it wasn't due to us.
The food was good, but it definitely didn't make up for the rest. Trying to juggle the hungry, bored kids between two booths and making sure my grandma was comfortable for nearly two hours did not make for an enjoyable evening. When we paid, the same rude hostess checked us out. I have never felt more unwelcome and uncomfortable in a place like this before. Apathetic doesn't begin to describe this girl.
This place has potential to be warm and welcoming with a country, all American atmosphere (which is obviously what they are going for) but they fall short with the crappy service. I'm definitely not coming back.
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