Terrible!!! I had many dermatologists to choose from - my mistake! I chose Bettencourt! First they told me I needed a referral- meaning I had to go to my primary first. Then when I get to Bettencourt was told I DID NOT need a referral! Time & money wasted at my primary! Then still sitting in a FULL waiting room at Bettencourt 50 minutes after appointment time! I have many other choices - my time is as important at Bettencourts! See all the other negative Google reviews