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| - I wanted to be able to love this place; there are few seafood restaurants in town.
When we first arrived, there was no host/hostess at the front entry stand. Customers seemed confused as to where to go. In between serving tables, the servers seated us. The staff needs to be better trained, as they knew little about the menu. Examples: My friend asked what the seasonal vegetables were, and the response was, "Well they change all the time." Of course they do, which is why we were asking what they were on THAT day. Even if he didn't know, we would have preferred he went to check. We were offered dessert, no menu or tray, just told about them. That's okay but not when the server offers you a "Napolean" (& you clearly repeat back, we'll take the "Napoleon") but when it arrives, it looks NOTHING like it - it is actually "Neapolitan" ice cream. Oops! We didn't feel like educating or arguing.
Also we ordered the Lump Crab Stuffed Zucchini Blossoms, but they ran out even though we were there for an early dinner. I ordered an Iced Tea and never once did anyone come around to fill my empty glass, nevermind the water glasses.
I see reviews here about the small portions - I would agree with that but the food was pretty good. But really this review comes down to overall service. I have had much better service at much less expensive restaurants. I was told all about how they were going to expand to Vegas and NY - that's a much tougher crowd than Phoenix, so I would work on training first. I do think the Vespa oyster bar is cute and unique. The restaurant has a lot of potential and I hope it gets there. For now my favorite seafood restaurant in Phoenix/Scottsdale is Eddie V's - perfection!
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