We moved in when the apartment was owned by Bell. The new company that has recently taken over are absolute hell. Their underlying company name are even entitled "con"service. This is what the new company is, a bunch of con artists. Apparently they do not email in this technology world their method of communication is to tape something to your door and hope you get it. They have taken on construction lately and never let their residents know of the plans. They closed the pool that was open "year round" according to our lease. Worst customer service ever. I work for CMS and will be sending out a mass email to ensure the word of their awful business is known all through the charlotte Mecklenburg area. Stay far clear of this location and find a different home!