Bill and Dan are super down to earth, all about the customer, mechanics. They helped me in a pinch as I was driving through Phoenix. I was able to ask them all the questions and concerns I had and they always seemed to have the answer. Soon after, Bill had given me some advice over the phone on how to get out of a bad "no start" situation, while being close to the middle of nowhere. These guys are a world of help. Highly recommended!