I've had two experiences with the older woman that works there just being unnesssecarily rude. First, they were out of drink carriers and i purchased four drinks for a company luncheon. I asked her if she could help me carry them to my car and she said "Oh no, absolutely not, it's too busy. You'll be fine to carry them." I wish i was joking about this!! I looked at her in disbelief and luckily a gentleman helped me to my car. The second time, i called in an order and spoke to her. She asked me to talk loudly into the phone because it was loud there and she couldn't hear, so i did. Then my volume must have dipped down because she yelled "I TOLD YOU TO SPEAK UP!!" Like i was a child or something!! Unbelievable!! No complaints about the food or other staff, but WOW i have never dealt with such horrifying customer service from someone in the food industry. Sad. Will not be returning.