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  • This review is strictly in regards to the photo department (photo lab). I ordered some prints online and had received an email that my prints were ready for pick up. I went in the very next morning and the machine was down for repair. When asked why no one had called to tell me my photos were not ready and why I had received a 'ready to pick up' email, the person behind the counter said they have no control over online orders. Well, I find it hard to believe that you cannot call customers who this had affected since when you order photos online you need to provide a phone number. This location was also a bit of a drive for me since my local Target does not have a photo lab. They then proceeded to tell me they had no idea when it would be fixed and if they can call me when its ready. Um, how about you should have called me to tell me there was an issue and saved me a trip? Terrible customer service. If you order online, you might want to check to see if their equipment is functioning!!!
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