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  • Extremely disappointed hosting a banquet in their 'conference center'. The group next door was extremely loud and throughout our event, we got to hear their preaching and soul music loud and clear. The hotel staff didn't do anything to turn down their microphone, so basically our entire function was overpowered by the event next door. It sucked. Very little that we asked for ahead of time was set up the way we discussed. When I arrived, I had to ask for things again (screen in wrong place, centerpieces on table (we brought our own), no table outside the room for a registration table, our photographer was told she could have a specific space and it was not available when she arrived and we had to boot the group out of our way) - it was a little bit of a nightmare. I would probably never host another event in their conference room again without knowing who/what was next door; and even then, it's unlikely. UPDATE: They brought our office cookies and adjusted our bill and apologized again and again for the trouble we had. I will hand them credit - to show up in person and apologize with treats takes guts - don't care who you are. Kudos to them for acknowledging the problems and working to correct them. I really appreciated this!!
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