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  • Great customer service! I dealt mainly with Mike at the Thomas and 52nd Street location. He honestly cared and took care of any problems we ran into. My car was towed to their shop, they ran a diagnostic promptly the next morning and called me at work like they said they would. Mike gave me some options, like getting a used motor at a junk yard or selling my car and buying a new one..he knew one of my concerns was being a single female and not wanting to get "screwed" over. He was more like a friend than anything. He was patient with me and let me keep my car with a blown motor at their shop until I could figure out what I was going to do. I ended up selling it and Mike gave me much needed info on the title and stuff that I had no clue about in regards to selling my car to a private seller. When I met someone at the shop to let him look at my car (because he was going to buy it), Mike asked me if I felt comfortable showing my car, if not, he'd go outside with me and talk to the potential buyer. He was WONDERFUL, hands down. He even let me hop on the computer to print a document that I needed in order to sell my car. Mike offered me a discount because I had a bill from the work they had to put into my car to see if the motor was even blown. Having found out my motor was blown, I was totally bummed that I owed about $700 and the car was not running. Luckily, Mike worked with me, dropped the price way down to give me a break PLUS, I didn't have to pay him right away. I paid the bill off when I met the guy at Mike's shop to sell my car. Probably the most trustworthy and reliable mechanic I've been too. AND I was referred here as well because of their customer service and no bullshit work ethic. :)
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