If I could review this place with negative stars, I would. Picked up a truck from here today which apparently went through a safety inspection. Once we got it loaded up, we noticed a tear in the sidewall of one the tires. To add, they were supposed to have included blankets we bought, which they didn't.
You'd think the simple solution regarding the damaged tire would be to take it back to the rental location and have it replaced. Oh, nooooo. No. They make YOU call their roadside assistance. First they suggest you actually drive on the tire. Then you talk to someone who doesn't even know which side of the truck the "drivers side" is on. Then you wait 30 minutes for that person to call you back and you get to wait 2 hours for them to call someone ELSE to come to you. Meanwhile, you get to sit at the place you originally rented it from where you get dumb looks and that we'll have to see "what the manager can do tomorrow."
Ineptitude at its finest. This is the third time we've had problems with Uhaul, I have no idea how they stay in business. Never again, Uhaul. You never make it right and make getting assistance a nightmare.
Oh. Then they kicked us out into 110 degree temps because they closed. Their truck has no AC at idle. So right now we are still waiting for assistance. No sorry, no water, no nothing. Terrible customer service. Do not rent from here and I'm going to tell everyone I can how bad they are.