Let me say this to start: I'd go back. I wouldn't rush back but, if I were hungry and in Caesars Palace, I'd go there. Definitely a good value in an overpriced environment. I thought the two young girls at the counter were very friendly, helpful and courteous and, as I was the only one at the counter (it was about 11:30am), we were able to chat (this was on Tuesday 2/27, in case management would like to recognize them--and you should!) and laugh a little. I ordered the chicken sandwich. I was served promptly! It was quite tasty. I had the white sauce but didn't do the hot sauce. I just felt that the chicken was a little dry but it certainly was edible. It is plenty of food and I left stuffed. Didn't eat again until 6:00pm. I may try the location on Spring Mountain in the future as it seems to get better reviews.