It's been a few years since I have been to this particular location; however, after experiencing other dealers, I feel compelled to confirm the complaints made by other reviewers: my last trip to this service center was for an appointment. I waited 90 minutes to discover the technicians had not even started my oil change yet . The half-hearted apology came with a mere $10 discount on what seemed to me to be an overpriced oil change. Add to this the difficulties we had buying the car at this location (on the day of pick up, it turned out that they did not have the correct car in stock, and we had to wait four hours for them to install the correct features that had been previously ordered several days in advance), and I can't recommend this particular location.