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  • I've said before that I'm a fan of Michaels, and it's totally because A) I'm a fan of crafting and B) I am super susceptible to the power of suggestion. After one walk around a Michaels I'm ready to learn how to bead my own jewelry, start knitting, decorate a cake, reframe all my artwork, update my home decor and create an abstract painting. I just get excited. Michaels as a company used to have a reputation for being small, messy, confusing, etc. The newer stores are a big step up from that, and the older stores are trying to be improved by corporate. This one is new enough that it feels open, it's intuitive, and unless it's the holiday rush, it's fairly clean. I drive to this one from my home in Chandler just to avoid the location right down my street. Customer service is so-so. I have no major complaints, but I doubt the employees are greeting every customer or following all of the other handful of guidelines I know they have. On that note... I have some new glassware on which to go pour glitter!
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