First time I went to this place. Walked in, guy in the kitchen cooking said hello. One customer sitting there, no one at the counter. Stood there for several minutes. Guy cooking never said a word after hello. There was a tablet on the counter, so I thought well, maybe you put your own order in the tablet, so I did. Swiped my card, emailed me my receipt and sat down. Another customer walked in. Finally the guy came out from the kitchen with an order for the guy sitting there. Then he asked if he could help me. I said I had put it in the tablet, he laughed and said to tell him what it was, so I did. He then took the order of customer who came in after me and went back to the kitchen. He mumbled something about "she will be right back". Got my food in a reasonable time once he came out, and it was good ( gyro combo and baklava). Just need to make sure either someone is at the counter, or the cook should at least acknowledge that someone will be with you shortly. I will try them again.