We almost walked out of Mazda of Toronto because of lacked of services.
The moment I walked into the showroom, I requested to talk to a sales representative. And after wandering around the showroom for 15 minute, we still waiting with no acknowledgement that someone would be with us shortly. Then I made another request again and finally after 5 minute, someone finally free to serve us.
I can understand if it is a Saturday when new car dealerships can be slammed with walk ins but it is a quiet Friday afternoon...
Our sales representative was quite helpful and let us tried the car we were looking at and was easygoing and friendly.