Lies: During 2 oil changes they claimed to have rotated my tires. But then recanted when I showed them the wear on front tires compaired to back, and no marks on lugnut locks. Clearly they did not rotate tires.
Jason did right by me, he promised me deep discount on replacements when the time came because I still had lots of life left in the tires. Unfortunately, the notes on my account were lost by the time I came in for my next oil change at which time they told me they found 2 nails in one tire and one nail in another too close to side wall. According to Greg, their policy is not to repair such issues and recommended I go to a specialist. Greg seemed so busy, and his "...hands are tied..." he interrupted taking care of me with taking phone calls and having to walk someone else out. Greg also told me they are the cheapest in town for synthetic oil changes. NOT!
So I went to Discount Tires who only found 1 nail after checking all 4 carefully, and DT gave me 1 new/used tire free of charge, so that I was safe and would consider them when buying new tires.
WHAT DOES THAT SAY FOR HONDA?!? .... TAKE MY BUSINESS ELSEWHERE! I will be leaving a 5 star review for Discount Tire!
I have ZERO confidence in Honda of Superstition Springs. I cannot believe that they will or have done the work promised. I do NOT feel safe with Honda of Superstition Springs. There are some good guys there, and some really, really unethical bad guys there that ruin it for everyone. Sorry Honda, but I don't think I'll be back.