I come here pretty often and I never, not once, have had poor customer service. I usually see the same staff- a woman and a guy . They are nice.. they do their jobs. I am usually frazzled and unorganized when I come in , yet, they remain patient and Friendly. Today, the girl helped me ship $600.00 worth of packages. She was efficient and worked with urgency. Despite this, a line formed ( ok people- shipping that volume takes time, chill out!!) and some people were rude. I think the negative reviews are from people like this- I would like to know what the staff could do differently in this situation. While I was being helped, the guy on staff assisted people in line. Makes sense to me.
Good location.. I'll keep using it.