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| - This is going to be my attempt at trying to review a BBT place which I think is hard to do and unfair to do so unless you've been to it multiple times and at different hours (at least in my opinion). Also each location offers its own unique feels based on the community and the workers. I mean I don't think the other reviews are without value but it's hard to capture the quality of the variety and range of teas on a one time experience. The quality of service is also hard to gauge as you would expect the noise levels, claustrophobia-factor, and service engagement level to differ based on the business of the establishment. So after writing all of this, what I'm going to do is review the drinks we got and shed light into the quali-tea of service (pun intended).
I got the strawberry green tea with Kanten Jelly (whatever that is). My partner was put on to this Milk Foam Brown Sugar Oolong tea. The reason for this is that the girl who recommended this tea said it's like melted cheese that leaves a milk mustache and it all works together. Now who in their right mind hears this and goes OMG!! I have to try this.
Anyways let's start with MY drink. I prefer my drink less sweet and no ice to water down the flavour. Already I enjoy and find it should be a standard for any good BBT place to have the option to customize sugar/sweetness level and ice levels. The drink was really good, you can taste the tea flavour, but didn't have a strong strawberry flavour. Now the most interesting thing for me is the Kanten Jelly. It isn't very sweet (which is a plus for me), it offers a pleasant chew to just under a pop due to the solidness of the jelly, and finishes almost with a herbal sweetness if you let the jelly play on your tongue.
The oolong tea, as my girlfriend described it tasted almost like cream cheese, but I felt like it was closer to like a salted whipped marscopone, with a whipped marshmallow fluff like texture. She enjoyed the milk mustache and the joy of drinking it 3 ways (there WERE instructions to drink and experience this thing). I tried it and I enjoy the saltiness of the foam with the bitter earthiness, and sweetness of the tea. When you mix it all up it give you that great blended taste that a good milk tea has, creamy, sweet, and with almost that hint that reminds you of grass jelly (or maybe that's just me). My partner said the most enjoyable might be sticking your straw through and getting the tea and the foam separately but without the milk mustache.
The cashier was very nice and helped us with our vicinity cards (which is a reward program card for those that don't know). This was during non-peak hours as the establishment was mostly empty and the service was quick.
A solid 4 stars for Gong Cha. Good quality tea although the flavour of the fruit didn't permeate the tea and was hard to detect if any. It offers a large selection of teas to try to accommodate as many palates of BBT drinkers. Decent amount of seating but I can imagine especially for the area it gets busier at night and on the weekends, which may present a noise problem. Solid service but you be the judge when it get busy, but from my experience of this day and this location, top quality service.
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