Okay Ben, you've won me over! After my last review, I received two burger coupons and a fry coupon to compensate for our experience on our first visit to Shake Shack. We decided to use them tonight and we had a great experience. My husband got the BBQ burger...I think it was the ShakeMeister? His burger came first and by the time mine came, his was more than halfway gone so I think it's safe to say he enjoyed it. I got a cheeseburger with no lettuce or tomato and it was juicy and cooked perfectly. The fries were cooked well. My husband said crinkle fries remind him of elementary school cafeteria food...after he ate a few he said "Okay, they cook these a little better than the cafeteria lady" lol. Our service was great and we were checked on multiple times while we ate. And the good news is, there were no flies and the restaurant was much cleaner. Thanks again, Ben! You made believers out of us. We'll be back!