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  • Sigh...do you ever run into a server (who I think may be an owner) who clearly just doesn't care? Like absolutely has zero desire to do, you know, the job? Arrived at Il Sogno and found my friend already seated...banged the table and both water glasses spill all over the place...ask our server for napkins and she proceeds to drop of two of them for a table soaked in water...which we clean up ourselves...I hand her the drenched napkins and one of the linen napkins (needed due to lack of napkins) and asked for a new one...she proceeded to ask for my drink order despite never having a) given us a drink menu b) my having two seconds to think about it given I'd just spent my entire time at the restaurant mopping up water...then proceeded to get attitude over the drink menu...she needed to know whether I wanted the wine menu or the beer menu even though there is no beer menu (it's on the wall)...why wouldn't it be standard practice to bring a wine menu with the food menu AND tell people where to look for the beer list?...the new napkin proceeded to not arrive and I asked for it again while placing our food order...food arrives, no napkin and I ask AGAIN...five minutes later I give up and take one from another table. The food was forgettable...pizza was greasy...my penne with chicken was ok...nothing I couldn't have made better myself... Our server seemed shocked we didn't want to stay for desert and then gave me a nasty look when I left a 5% tip (WAY more than the service/food deserved). Maybe she was having an off night, maybe she'd just gotten bad news, but no part of the experience made it worthwhile to give this place a 2nd go.
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