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  • The worst mailing experience I have ever had in my life!! Not only is this location at fault but USPS as a whole is very unprofessional and uneducated to their own policies! I mailed something from this location to China, I was returning a Halloween costume that didn't fit, and it had guaranteed delivery for October 11th with a guaranteed refund. It didn't make it there on time and didn't even leave the United States until October 18th. All I want is my money back which is guaranteed on my receipt and no one seems to know what to do. I went back to this location to get my money back and the manger wasn't there at the time so the woman working there said they couldn't process a refund and told me I could either come back the next day or go to the South Blvd location. So I decided to go to that location and they couldn't give me my money back and gave me a number to call instead. I go home and call the number and end up having to file an international claim. I asked the woman on the phone if I could just get my shipping money back and her response was "we have to make sure the other country isn't at fault." How can China be at fault when it didn't even leave the US until a WEEK after the guaranteed delivery date? I paid $68.65 to send it back and the merchandise I sent back costs $219 and hasn't even made it! This is ridiculous and all I want in my money back. Thanks USPS for not even giving me what I'm GUARANTEED! I will never do business with you again.
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