Made my first ever appointment to Sandy Hill (which came highly recommended by a friend) for my cat, a check up after nearly 5 years of no check ups for my healthy cat. Getting her in a cage is an ordeal so when I got her in on the first try I was very happy things were going smoothly!:) As I arrived for my 11am appointment I was disappointed to see a note on the door saying they were closed for licensing issues. Could not get ahold of anyone by phone. Another lady was there clueless as well because the vet had her dog. Would have been nice to get a call so I wouldn't have to scramble to find a vet who would take her after I had planned this out. Pretty inconsiderate business tactics shown to a first time customer! Never heard from them to reschedule, I just never existed to them:(