Awful! Do NOT come here.
I came here to bring the puppy who was seeming way too lethargic for a puppy. Right away we were told to do all of these tests which cost $$$. Since we're not made of money we opted against it but asked what we could do the for the puppy. We were given a handful of medications that could treat anything and everything since we didn't do any testing (which we were CONSTANTLY reminded of).
Banfield left us waiting 3 hours because there was a sick dog in the next room. I don't understand it because we were just waiting for the meds. We kept hearing the laughing and gossiping from the vet techs but no one offered to give us the meds so we could leave.
On top of that they kept trying to push their insurance on us. Sorry - I'm poor. Stop trying to push your sales on me. I'm only here to help my puppy. I felt like we left with more questions and nothing was answered.
The next day we went to the Big Easy Animal Hospital and found out it was because the puppy has hyperglycemia. No test needed. Just a fact about the breed. I don't know what those idiots at banfield were thinking. Puppy is now fine and acting like a regular puppy!