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  • During lunch I stopped by Best Buy to pick up a web cam...I know what you are thinking, and no it isn't for that...how you doin'?!But it is good to know if times get tough I can turn that on and charge $3.99 per minute and make some cash... Best Buy is hit or miss with customer service. I have been in stores previously to purchase a DVD and had 6 different people ask me if I need help. It's nice to have assistance, but that is over the top. On the other hand I have also purchased six large LCD flat screen TVs and had to hunt for assistance. They do not seem to know where the happy medium is...today was on the ghost town end of the spectrum - despite several employees standing around talking with each other. Finally after asking assistance, I was directed to the correct aisle. Looking at the options, I narrowed it down to 2 possible choices. Both were the same price and appeared to be similar in specifications. Looking around for assistance...Hello? Hello? Tumbleweed could have passed across the aisle. Finally I determined they were about the same and just picked one. No one was in line except four cashiers huddled together. The check out process was good, and the cashier remembered to ask for my Reward Zone card. Nice touch. Often they forget. A slight boost in the stars because she was also exceptionally cute. Another thing I was impressed with was the selection of Blu-Ray DVDs descending in price. They had a large display of Blu-Rays on sale - some as low as $9.99, but most $12.99-$14.99. Impressive! Despite the ghost town or Blitzkrieg extreme in customer service, I will continue to shop here because I like their selection and if you need to pin someone down, they are actually knowledgable.
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