I frequent this location for dance shoes or tights. My daughter needed to try on a certain pair of shoes to determine what size we should order. I called first, to make sure this location had the shoe. The gentleman who answered was very polite and let me know that he just started working there and was going to get someone more experienced to assist me with what I was looking for. I appreciated his honesty. Once we arrived to the store, after finding out we had the shoe, the associate was very friendly and assisted us immediately. She determined what sizes my daughter needed to try on by looking at her feet and we were in and out of the store within 10 minutes or so. I certainly appreciate the great and friendly service!