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http://www.openvoc.eu/poi#funnyReviews
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  • Let me start by saying it pains me to leave a poor review for such a beautiful building! I adore historic buildings and choose to stay in independent/historic hotels as often as possible. In fact, I live in a 112 year old home with mostly original fixtures. The accommodations and staff of the San Carlos failed to live up to my excitement about staying in a hotel with such a storied past. The decor of the rooms isn't just dated it is downright tired. The furniture was chipped and the walls were dingy. At home I'm used to a cramped 100 year old bathroom. However, the peeling paint on every surface including the tiled shower walls felt unclean. Taking a shower was a truly horrible experience with defective plumbing switching the water temperature between scalding hot and freezing cold without warning. I understand it is an old building with little insulation and the hotel cannot control the noise level of it's guests. However, being awoken by the cleaning staff's very loud walkie-talkies just outside our door and banging around cleaning the room across the hall was unacceptable. The staff should make every effort to be unobtrusive and quite. EDIT This was all capped off by being over-billed for each of our two rooms. When I called to correct the billing the manager was incredibly rude and unhelpful. I can only hope the hotel is able to survive this horrible management and staff long enough to see improvement, it would be a tragedy if it were one day closed because the owners just don't care about service.
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