Stopped in after buying a used aquarium off the internet with tons of gear I didn't know about / if it worked. Staff went through all (10+) the gear with me, testing what worked and what didn't. Helped me understand what was worth replacing vs what would be good, how to use it, and suggestions for keeping my aquarium successful. And this was all before I spent a dime! When I came back later in the week I ended up buying all my extra stuff there (and it was all on sale) and was even told they'd test my water for free if I brought in a sample before picking my fish. 5* service through and through.