My experience today at this Bob Evans would actually warrant a score of zero (0) stars if it were possible to give one.
I arrived at the restaurant at approximately 9:30 am. The restaurant was not that busy and many tables were open. I was almost immediately seated, and shortly after that a waitress approached the table and took my drink order. She returned with my water in short order and took my food order. Approximately 20 minutes later, a different waitress brought my French toast to the table. As I was buttering the French toast, the original waitress came by the table to check on my opinion of the food and said something to the effect that I had not yet taken my first bite of the food. I informed her that I had just gotten the food and she kept moving. I took my first bite and it was lukewarm. Not wanting to assume that it was all lukewarm, I took another bite and it was also not very warm. So I tried to get the attention of a waitress but could not without yelling so I took my plate up to the counter and asked if someone could heat (microwave) the food so that I could eat it. The original waitress then appeared from somewhere and asked if I wanted to get fresh food. I told her that I would eat the original food if I could get it heated. I gave the plate back to the waitress who brought the food to my table and waited at the counter for her to bring it back out to me. It didn't take long to get it back and I went back to my table to eat. I ate one piece which had been warmed up but the second piece was still just lukewarm so I didn't eat that piece. I sat at the table for another 15-20 minutes waiting for my check. (Really, the only reason that I waited so long was to see how long it would take to get someone to stop by the table.) Finally, the original waitress came to take the order of another table of "customers" who had just been seated nearby and, after taking their order, turned around to me as I was just rising to go to the cash register as I had reached the end of my patience, to tell me to tell the guy at the register that I was at table 23. At 10:30, I was at the register and the waitress was there giving the guy at the register my check.
I was virtually ignored for the my entire extended time at this restaurant. I believe that my food sat for an extended period of time waiting to be brought to my table by a person who was not the least bit interested in getting it to me. I hope that the management of this restaurant will take heed to their reviews and address the issues that have been sited in them.