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  • This is the most sketchy looking place I've seen in a long time. I took my ice machine there only because the manufacturer ('magic chef') said I had to get it repaired there. The place is completely disorganized and unprofessional. There are various appliances scattered around the front office in no particular order and the woman I had to deal with seemed like an idiot but what could I do? I didn't want to pay to repair the machine myself so I left it. Two weeks goes by and nothing. Call the shop, "oh, yeah I think we have that in the back, let me check". "oh, we still have to do more testing, probably a few more days". So I called the manufacturer and asked what's going on because I'm now suspecting this shop is run by gypsy travelers. I didn't even get a receipt (which I should have insisted on, as well as take pictures of it) when I dropped it off. The manufacturer (magic chef) put me on hold (or so they claimed) to call the shop and they said the shop told them there's nothing wrong with the machine. They ran it for a week with no problems. Okay so if there's nothing wrong with the machine then why did they insist on keeping it? "Um, I don't know you have to wait a few more days". Okay, so I waited a few more days as they requested and then went back to the shop and demanded my machine back. So this woman gives me the machine and she says "you know it's not fixed?" What the ... and of course it doesn't work. They just let the machine sit in the back of the warehouse for 3 weeks. By the time I got it back, it smelled and their were bugs coming out the bottom, and now 'magic chef' won't honor the warranty because the shop (or so they claim) told them there wasn't anything wrong with the machine. I don't know what kind of scam these people are running but there's some sort of collusion going on between them and the manufacturer to screw people out of any warranty.
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