Wow, fist time here and never had such bad service. I'm sitting in my car in an empty service bay area and no advisor has come to my car for over 15 min. A guy greeted me and told me Jason would be my advisor and he still hasn't come to the car to inquire what is wrong. This is almost funny it's so bad. I would leave but no other GMC near the house.
Just had the advisor come over and tell me that there's no way he could get me in today and it would be at least a whole day without a car. I've never had a dealership basically turn away business. I will never ever go here again and will go to any other GMC dealer and I would advise you not to come here because they just don't seem to care unless you've made an appointment.
Seriously I can't believe I said there for almost 20 minutes before someone came over to tell me they couldn't help me. And his excuse was oh we're just busy on a Monday, but there were no other cars in the bay when I pulled in.