Checked in after long backpacking trip and just wanted to take a shower... got in the shower in my room and turned around to find a visitor in the shower with me, a nice cockroach hanging out on the shower curtain. I quickly finished and called the front desk, they told me they were going to "send someone." to do what I have no idea, so I asked for another room. They gave me a smaller room and when the maintenance guy showed up to give me the keys and check out my extra guest he tried to tell me it was a "stain." Good thing I had already taken a picture to know the truth. Definitely the worst part about the experience was how the staff made me feel bad, like I had done something wrong. Since there was really no where else to stay in the area and it was super late, we just got the room on a higher floor and hoped we didn't bring any extra creatures home with us. I will be washing all my items that I brought into this hotel before I put them away in my house. If you can, I would find somewhere, ANYWHERE else to stay.