So I swore off of CVS pharmacy years ago because of such crappy service that I received years ago and it left such a bad taste in my mouth that even though CVS is the closest pharmacy to my house, I gladly drove the extra 5 minutes to go Walgreens.
But now my insurance requires that I go CVS to get my prescriptions...I was not happy about this move and decided to find another CVS... yup you guessed it... This CVS is about 20-30 minutes from the house based on traffic BUT the service that I received was amazing. I went there with below par expectations and they exceeded my expectations. Totally blew my mind.
They told me that my prescriptions would be ready in 10 and it took just around 10 minutes. Then they asked me if I could hold off on getting my prescriptions for another day as that would allow them to be able to give me a $25 of coupon or card.... Something along those lines... And really just wait 1 day and get $25?
I'm totally all over it. I'm sure we all could use $25. :)
It was a very clean pharmacy and they had plenty of staff on hand to take care of requests and to greet customers. Service 5/5 ambiance 4/5... It was a tad bit cold in the decor and there wasn't much seating available so seating was limited while you wait for your medications.
Other then that they made me happy to become a CVS pharmacy customer again.