I waited for an hour to get help for my glasses. I wasn't even upset that I was waiting. But what really bothered me is that other patients that got there AFTER me got helped before I did. Unacceptable! Even the doctor noticed and said I would be next..hmm nope! I was there a total of two hours to get contacts and glasses. I gave up and left without my glasses. Doctor was great, staff not so much. I really wanted to like this place.