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  • This is by far the worst experience and customer service I have ever received.!! I have been dealing with a fine I received from the HOA, I contacted renters warehouse and spoke to Joe one of the managers in regards to never receiving any notices for services they would be doing at my location. He stated that I was responsible for it not the owner, I explained to Joe that the owner had hand written a letter that I still have in my possession that states ( I apologize that you have not been receiving any notification for changes in your condo you will now begin to receive them) which at this point was to late. Joe states that he would get in contact with owner and have a resolution for me a week went by nothing I then called multiple times and left voicemails and nothing. At this point I am frustrated because I am being fined for everyday that goes by on top of the fine I have received. So I called today and asked to speak to someone higher then Joe, I was then transferred to Sean. Both managers were so rude to me they made me feel like i was retarded. They raised their voice at me until I just cracked and cried out of intimidation and frustration. I told them that after my lease was over I would never do Buisness with them and I would not recommend them to anyone.!!! Worst service ever they didn't even try to get my issue resolved. I hope someone can reach out to me from corporate, I work in customer service and I am a Manager and I know that is not how you treat your customers.
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