My fiancé and I had about 6 months of looking for the right engagement ring and coming up with nothing. Because I wanted a yellow gold halo ring most stores didn't have anything in stock that was right, and some places were outright snobby about what I was looking for. Honestly, it was a pretty miserable shopping experience.
We eventually broke down and decided we'd look at getting something custom made, and that's how we found Kimberfire. Thankfully, the entire experience with Jonathan and Kimberfire was the complete opposite of what we had experienced up to that point.
Jonathan gave us lots of information about choosing a diamond up front and made sure we had a good handle on the topic before we even came in. The initial consultation went smoothly and Jonathan did a great job of listening to what we wanted (and what we didn't want) and guiding us through the process. His initial ring design was pretty spot on, but he was also very open to making a few adjustments to it as well.
The ring itself was somehow even more perfect than I could have asked for. I kid you not, it's the prettiest thing I've ever owned and it's exactly what I had wanted.
I'm also still kind of shocked at how reasonable his prices were. My fiancé and I had been worried that getting a custom design would make the ring cost more than we wanted to spend. Thankfully that wasn't the case as the ring's price was pretty much on par with similar non-custom rings that we had seen at mid-range jewellery stores.