| rev:text
| - Customer service - 1 star
Facility and equipment - 4 stars
Class itself - 2 stars
Overall - 2 stars
Quick background: I recently moved to LA, however my parents have a 2nd home in Scottsdale and I visit them on a frequent basis. My dad loves road biking and I love spin, so I wanted to introduce him to it.
Customer Service - I am a member of Classpass flex allowing me to take classes from fitness studios on class pass in any city where it is available. I attempted to sign up for a class at RPM Spin as they are listed on Classpass, but was unable to as the class was listed as full. I went to the RPM Spin website, saw on the home page that your first class is FREE so I created an account, registered for the class, and was put on a waitlist as it was full via the website. I did the same for my dad. The following morning, I received an email we had been added to the class and I called to confirm. We were greeted by the owner upon arrival and asked for our AZ ids. Neither of us have AZ ids as I now live in California and my dad's permanent residence is not AZ. I understand the studio does not want non-residents taking advantage of their one free class, but I feel this should have been noted on the website stating "Free class. MUST BE a full time AZ resident and AZ ID required." *Probably not the stipulation to strictly enforce due to the fact that 30-40% of Scottsdale's population is seasonal.
I, on the other hand, let the owner know I attempted to sign up through Classpass the prior evening, but the class was blocked. She had me try registering for it again via my Classpass app, but I still wasn't allowed. I felt at this point a customer service-oriented business owner would have made the exception for all the trouble I went through. Instead, as I watched the room and bikes fill up during this back and forth, she had my Dad and myself pay the $18 drop in fee. Side note: I am not one to expect a free lunch and I probably wouldn't even be leaving this review if the website noted that the free class was only for Scottsdale/Phoenix residents - no exceptions ... but I probably also wouldn't have gone to check out the studio.
Facility - The space was clean and all the equipment was new, modern, and in great condition. Once class began, a curtain was pulled making the studio dark which I personally prefer when spinning. There was minimal black lighting and colored light panels that alternated along with the music that I appreciated and felt it brought a cool element to the class. The instructor was elevated, although inline with the front row and facing the same way as the rest of the class, so it was hard to see her and follow her cues.
Class - Definitely an intense workout for your intermediate to advanced spin class goer. I would like to note here that I chose to attend the hybrid class based on the description listed on the Classpass and the website - a mix of both standing and seated riding. The class was 98% standing. Again, if an out of the saddle spin class is your preference, this is definitely just right. I was expecting something different and felt mislead. The instructor did say you could sit at any time, but never gave cues as to when a sitting option could be interchanged with standing. No warm up just jumped straight in. Every song included choreorography. As I said, just relaying my experience and not stating whether good or bad. If you love bouncing to the beat from start to finish this is a great class, but if you are looking for intervals, a combination of seated and standing rides and a mixture of some choreographed songs and some rides focused on sprinting, running and jumping with no choreography, I wouldn't recommend. I did enjoy the music throughout the class. The playlist was current and included a motivating mash up rap, edm, and hip hop. It was really, really loud though making it difficult to hear the instructor's cues and I began to get a bit frustrated. And I promise I am not being grumpy and crotchety as I do enjoy jamming out in my home and car and I attend concerts and music festivals on the reg.
Disclaimer: I am not a huge fan of leaving less than positive feedback on yelp without expressing my thoughts in person as I think its a copout. However, as I walked out the door, I was awkwardly asked if I wanted to purchase a package and I felt it was more of a sales driven question and I was not genuinely being asked for my feedback. So I am turning to Yelp. My intention of writing this review is to provide Yelp users with feedback and a general synopsis of what to expect from this spin studio - not necessarily good or bad depending on what you are looking for in a spin studio.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)