The main reason we came here was to try the lane buster mason jar dessert. We had family visiting and we figured we would show them a little bit of what Charlotte had to offer by taking them to what sounded like a very unique Bowling alley. What a horrible regret. The service was terrible. It was incredibly hard to locate our waitress. We have twin toddlers which do not have an ounce of patience and even though I came fully equipped with snacks and drinks they all ran out before we could get our food. The food not impressive, my husband's burger was dry(for which we had to wait 30 minutes for ketchup). My quesadilla was extremely greasy and our sweet potato fries were cold. It took one of the family members I brought having to ask 3 times for a refill on her Sprite for which she got when she was done eating her sandwich. By the time the desert came I was so discouraged that I didn't even want to try it. I am completely disappointed at this establishment and embarrassed that I brought out of towners here.