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  • We have been going here for several years and every time the only thing consistent is the rude staff behind the front desk. My grandson was visiting from Cali for spring break and wanted to go bowling yesterday. I am on their email list and had received a coupon for two hours of bowling with shoes, food, etc for $7.99. I asked for the special rate and was very rudely told that it doesn't apply during spring break and that lanes were $3+ and shoes were $4.50. When I asked about who has spring break now he rudely replied Paradise Valley schools. Really???? This was Scottsdale, wtf? So I paid over $30 for three of us to bowl. When I asked for two lanes (one w/ bumper for grandson) he acted really put out. We had a good time, but both my daughter and myself have our own shoes and I felt ripped off and hate rude workers, so I was mad. Then afterwords we went to the game part of the place and almost every game was broken or did not give out tickets. My grandson wanted to play ski ball he loves and they were broken too. Of course the desk people could care less. We will not be going back here again. Too many times they have treated us like crap and I would much rather take my money somewhere else where I am appreciated and provides even some sort of customer service.
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