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  • The Powder Room is awful. Kelly, the owner, is rude, unprofessional, and a liar. After she told me (less than two weeks prior to my wedding) that instead of her doing my makeup (even though she did an expensive trial for me 6 months prior and had planned to do it), someone else who I had never met would be doing it. After dumping this news via email, she refused to speak to me directly. Further, when I asked her assistant if I could be refunded for the expensive trial or the additional downpayment for Kelly, they said no because "I wrote the check to The Powder Room, not Kelly." They offered a trial with the other girl on them, however since I live in NJ and would not be home until the Thursday before I got married, this wasn't very helpful. Thank goodness I was able to find another makeup artist just a few weeks before my wedding, who was wonderful to work with and much better (I got lucky!). I would NEVER recommend Kelly or The Powder Room to anyone!!!! Stay away from them!
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