So I get a response back from the owner and I'm impressed on how quickly he responded.. He was kind and generous enough to offer a complimentary 7 inch cake for the inconvenience that occurred on Wednesday ..that was great news to read ..but I didn't write a complaint in hopes of a free cake I did it cause there was no corporate office number listed and I wanted it to be informed .. I want to say thank you for your kindness and you have shown me top service in customer care and that my business is appreciated .. My family and myself do love your cakes and with your response of great customer service your my favorite bakery and will continue to use your services ... Thank you not just for a free cake but for making me feel I matter..