I have always been a fan of the Phoenix location but the past few times we have been there have been a disappointment. We went as a family after a long day of sports. Got there about 8:30 and it wasn't crowded. I thought it was closed. We were sat quickly and unfortunately the food came just as quick. We were served cold macaroni and cheese, rice and gravy(rice was hard), cold collars greens and fried chicken that wasn't fresh. My "candy sweets" weren't orange they were brown like it was old. We sent several dishes back for new ones but it got to the point where we just said forget it. The waitress fixed the food with no issue but we shouldn't have been served old and cold food to begin with. Maybe the Scottsdale location is better because the Phoenix location food quality has gone down. Unless you have to go before 8:30 to get fresh food. Food should be served fresh until the restaurant closes.